Delivery in France

• FRANCE
  Standard (Colissimo) | 4,50€ and Free from 100€ purchase
  Orders made on Wednesdays, Thursdays and Fridays before 11:00am will be shipped that day.
  
  Click-and-collect in our stores | Free
  Deliveries on Wednesdays and Fridays.

Delivery outside France

• BELGIUM
  Express | 12€ et 8€ from 150€ purchase
  Standard | 6€ and 4€ from 100€ purchase and Free from 150€ purchase
  Pick-up location | 4€ and Free from 100€ purchase
  
• EU COUNTRIES
  Express | 12€
  Standard | 8€ and Free from 150€ purchase
  Pick-up location | 5€ and Free from 100€ purchase
  
• SWITZERLAND
  Express | 12 CHF
  Standard | 5 CHF and Free from 150 CHF purchase
  
• UK
  Express | £12 and Free from £150 purchase
  Standard | £6 and Free from £100 purchase
  
• USA
  Express | $10 and Free from $200 purchase
  
• THE REST OF THE WORLD (including French overseas departments and territories)
  Express | 12€ and Free from 175€ purchase
  

Outside metropolitan France, customs and import tariffs can be added to the price of our products. We refund these customs duties. You only need to write to us at bonjour@yse-paris.com indicating the reference of your order and including the invoice.

Return policy

You have a period of 15 calendar days after receipt of your order to make a return.:
Please generate a return request here or from your account under "My orders".
Here are the conditions per country:

Metropolitan France and EU (Colissimo) except for Denmark and Sweden | Free
A prepaid label will allow you to return your order for free. Don't forget to include the delivery note in your parcel.

UK, Switzerland, Denmark, Sweden, Norway and Outside EU | At your expense
By using the carrier of your choice, send back the order to the following address: Ysé L'Impertinente, 19 rue Bergère, 75009 Paris, FRANCE
Be sure to keep the tracking number so that you can follow its routing to our premises.

Only items in perfect conditions will be accepted (with the initial elements: product label, shoulder strap, removable foam, protective tab, fasteners, buttons). We do not make any exchanges but only refunds.

Upon receipt of your return, we will process it within 10 to 15 business days and send you a confirmation email.

For more information, please check our Q&A.