Delivery in metropolitan France

• METROPOLITAN FRANCE
  Pick-up location (Relais colis) | 3€ and Free from 150€ purchase
  
  Standard (Colissimo) | 5€ and 3,50€ from 150€ purchase
  Orders made on Wednesdays, Thursdays and Fridays before 11:00am will be shipped that day.
  
  Express (Chronopost 24-48 hours) | 8,50€
  
  Click-and-collect in our stores | Free
  Deliveries on Wednesdays and Fridays.
  
  Delivery by courrier in Paris, Lyon, Bordeaux | 12€

Delivery outside France

• BELGIUM
  Express | 12€ and 8€ from 150€ purchase
  Standard | 6€ and 4€ from 100€ purchase and Free from 150€ purchase
  Pick-up location | 4€ and Free from 100€ purchase
  
• EU COUNTRIES
  Express | 12€
  Standard | 8€ and Free from 150€ purchase
  Pick-up location | 5€ and Free from 100€ purchase
  
• SWITZERLAND
  Express | 12 CHF
  Standard | 5 CHF and Free from 150 CHF purchase
  
• UK
  Express | £12 and Free from £150 purchase
  Standard | £6 and Free from £150 purchase
  
• USA
  Express | $10 and Free from $200 purchase
  
• THE REST OF THE WORLD (including French overseas departments and territories)
  Express | 12€ and Free from 175€ purchase
  

Outside metropolitan France, customs and import tariffs can be added on delivery. This information will be indicated in the checkout.

Return policy

You have a period of 15 calendar days after receipt of your order to make a return. Please generate a return request here or from your account under "My orders". Be sure to keep the tracking number so that you can follow its routing to our premises.

Here are the different options to return your order:

For EU countries only:

- Standard return: You choose the carrier and pay for return costs.
- Prepaid drop off: Free via Chronopost pick-up point.
- Economy prepaid return: Free.

For the rest of the world:

- Express prepaid return: You pay a fixed amount of 14,98€. (This is the only option for countries outside the EU)

Only items in perfect conditions will be accepted (with the initial elements: product label, shoulder strap, removable foam, fasteners, buttons). We do not make any exchanges but only refunds.

Upon receipt of your return, we will process it within 10 to 15 business days and send you a confirmation email.

For more information, please check our Q&A.